Registration Complete but I cannot trade?

Once you have created an account, you will be able to login and access the MEX Digital platform to deposit or trade Crypto. This means that you still need to complete our KYC process first to permit withdrawal and allow access to Fiat.

1. Proceed to 'Identity Verification’ to begin the KYC verification process.  Follow the prompts to fill-in the required information.
2. On this page you will be required to provide a Valid Proof of ID and Proof of Address (optional). If you have any issues of the required documents, please contact our Customer Support.

Notes about KYC and how it is related to what you can trade:

If you only submit your Proof of ID (without an embedded address) and pass that verification, you will be able to deposit and trade in Fiat & Crypto, however can only withdraw in Crypto.

If you submit your proof of ID (with an embedded address) or both proof of ID & proof of address and pass that verification, you will be able to deposit, trade and withdraw Crypto and Fiat.

Note:
MEX-D does not offer our services to nationals of the USA and Japan.
MEX-D does not offer our leveraged products to clients residing in Seychelles.
MEX-D does not offer our services to applicants residing in the USA, Japan, and OFAC Sanctioned countries